Help centre /Troubleshooting
🛟 Troubleshooting
Sign-in problems, access codes, approvals and how to reach support.
- I didn't get my OTP The six-digit code has not arrived. Work through resend, spam and a short wait, and if it still will not come, use Get Help.
- I don't have a company access code You can sign up without an access code and start straight away. If your company requires one, you have seven days to enter it.
- I'm waiting for approval What the "Waiting for approval!" screen means, who approves you, and what to do if it is taking a while.
- Get help and contact support The in-app support assistant, help@getchoys.com, WhatsApp through Get Help on the sign-up screen, and when your own HR team is the faster answer.