Some employers use an access code at sign-up. It is the thing that connects your new account to your company's CHOYS programme and benefits. It usually arrives in a welcome email from HR.
If you cannot find yours, you do not have to stop.
Choose "I don't have access code"
On the access code screen, tap "I don't have access code". You can still sign up and start exploring CHOYS right away.
Watch for the countdown
If your company requires a code, Home shows a countdown banner — something like "2 days left! Complete verification" — and a Verify your company task appears in your Next Steps.
Enter your code within 7 days
Tap Verify and enter the code. You have seven days from signing up. Do it as soon as the code reaches you rather than leaving it until the banner is counting down in single digits.
Ask HR for the code
Your HR or People team is the fastest route by far — this is their code, not ours, and they can give it to you in a message. Try these places first:
- Your welcome email from HR
- Your intranet or wherever company announcements live
- A colleague who is already using CHOYS — they can share the company code from their Refer and Earn screen