Help centre /Getting started

Your company access code

What the access code is, where to find it, what to do if you don't have one, and how the 7-day verification countdown and approval-pending screen work.

Some employers use a company access code to connect your CHOYS account to their programme. Not every company does — if yours doesn't, you will never see this screen.

Where to find your code

Your employer shares it, most often in a welcome email from HR. If you can't find it:

  • Search your inbox for the CHOYS welcome email.
  • Ask your HR or People team — they are the fastest route for anything company-specific.
  • On the web, a help dialog on the access code screen explains where to look.
  • A colleague already using CHOYS can share the company code from their Refer and Earn page.

Enter your code

After you verify your email, enter the access code shared by your employer and tap Continue. If you signed up with Google and your company requires a code, you will be prompted here too.

Enter the access code shared by your employer, then tap Continue.
Enter the access code shared by your employer, then tap Continue.

No code handy? Tap "I don't have access code"

You can still sign up and start exploring right away. Nothing is blocked while you look around.

Waiting for approval

Some companies review new accounts before granting access. If yours does, you land on a Waiting for approval! screen after signing up. There is nothing more for you to do — you get access as soon as an administrator approves your request. If the wait feels long, your HR or People team can chase the approval for you.

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