Workplace
5 min read

How to Promote Mental Health at Work? 8 Best Practices

By CHOYS Community
05 Feb 2025

Mental health at work is an issue that organisations can no longer afford to ignore. In Asia, where workplace culture often emphasises long hours, high performance, and strong professional dedication, mental health issues are increasingly becoming a critical concern. 

According to the Asia Mental Health Index Report by Aon and TELUS Health, 82% of workers in Asia are at high to moderate risk of mental health issues, yet conversations around mental wellbeing remain largely taboo.

Employers and employees both have a role to play in addressing this crisis. A mentally healthy workplace doesn’t just benefit individual employees, it leads to greater productivity, lower turnover, and a stronger organisational culture.

In this article, we will explore the importance of mental health at work, the unique challenges faced by Asian workplaces, and the best strategies to create a healthier work environment.

Why Mental Health at Work Matters?

The Business Impact of Poor Mental Health

Ignoring mental health in the workplace leads to higher employee turnover, reduced productivity, and increased healthcare costs. The Centers for Disease Control and Prevention (CDC) reports that:

  • Depression alone costs U.S. employers $44 billion per year in lost productivity.
  • Stressed employees are 63% more likely to take a sick day and 23% more likely to visit the emergency room.
  • Companies with strong mental health support have 21% higher profitability and improved employee engagement.

The Human Impact

Workplace stress is a leading contributor to mental health issues, including burnout, anxiety, and depression. Employees who feel unsupported are more likely to experience:

  • Chronic fatigue and burnout at work
  • Difficulty concentrating and lower work performance
  • Increased absenteeism and job dissatisfaction
  • Higher risks of physical health issues, including heart disease and weakened immune systems

A mentally healthy workplace doesn’t just help employees, it creates a positive and thriving work environment where people can perform at their best.

8 Effective Strategies to Support Mental Health in the Workplace

Creating a workplace that supports mental health at work shouldn’t only revolve around offering resources. It starts with building a culture of support, awareness, and proactive engagement. Here are eight strategies that HR professionals and employers can implement to ensure employees stay in the best shape mentally. 

1. Make Mental Health Conversations the Norm

A workplace where employees feel safe discussing mental health leads to a culture of trust and inclusion. Reducing stigma and encouraging open dialogue allows employees to seek help without fear of judgment.

How to implement:
✔ Train managers to initiate and normalise mental health conversations.
✔ Organise awareness programs on stress management, burnout, and emotional resilience.
✔ Use storytelling, leaders and employees sharing experiences can encourage open discussions.

2. Equip Managers with Mental Health Awareness

Managers are often the first point of contact when employees struggle, yet many are not trained to recognise or respond to mental health challenges. Equipping leaders with the right skills can make a significant difference in workplace wellbeing.

How to implement:
✔ Train managers to identify early signs of stress, anxiety, and burnout.
✔ Encourage regular one-on-one check-ins that go beyond work performance.
✔ Teach managers how to respond with empathy and direct employees to available resources.

3. Provide Flexible Work Arrangements

A rigid 9-to-5 structure doesn’t always support employees' wellbeing. Flexible work arrangements empower employees to balance work and personal life, reducing stress and enhancing productivity.

How to implement:
✔ Offer hybrid or remote work options where possible.
✔ Encourage employees to take mental health days without stigma.
✔ Support time-off planning to prevent burnout and ensure adequate rest.

4. Ensure Easy Access to Mental Health Support

Many employees don’t know where to turn when they need help. Making mental health resources easily accessible ensures that support is available when it’s needed most.

How to implement:
✔ Offer Employee Assistance Programs (EAPs) that provide free and confidential counseling.
✔ Provide access to mental health screenings, hotlines, and teletherapy services.
✔ Create an internal resource hub with articles, videos, and self-help tools on mental wellbeing.

5. Build a Workplace Culture of Psychological Safety

A psychologically safe workplace allows employees to voice concerns, share struggles, and seek support without fear of discrimination or negative consequences.

How to implement:
✔ Create anonymous feedback channels where employees can raise mental health concerns.
✔ Enforce zero-tolerance policies against bullying, harassment, and discrimination.
✔ Encourage peer support groups or mentorship programs to foster connection and wellbeing.

6. Promote Work-Life Balance as a Core Value

Burnout is often the result of overworking, unrealistic expectations, and a lack of boundaries. Companies that prioritise work-life balance experience higher retention and employee satisfaction.

How to implement:
✔ Establish clear boundaries, avoid sending emails or scheduling meetings after hours.
✔ Encourage regular breaks and ensure employees take their full lunch hour.
✔ Offer wellness initiatives like meditation, yoga, or stress-management programs.

7. Lead by Example: Prioritise Mental Health at the Top

Company culture starts with leadership. When leaders openly prioritise mental health, employees feel more comfortable doing the same.

How to implement:
✔ Encourage senior leaders to take mental health days and discuss their experiences.
✔ Integrate mental health discussions into team meetings and company-wide events.
✔ Shift focus from hours worked to productivity and overall employee wellbeing.

8. Continuously Improve Mental Health Policies

Workplace mental health strategies should evolve with employees’ needs and industry best practices. Regular reviews help ensure initiatives remain relevant and effective.

How to implement:
✔ Conduct employee surveys to gauge mental wellbeing and identify areas for improvement.
✔ Adapt policies based on feedback and emerging research.
✔ Keep mental health benefits, training, and resources up to date.

FAQs

1. How can HRs encourage employees to talk about mental health?

HRs can foster open discussions by normalizing mental health conversations, offering anonymous surveys, and ensuring confidential support options are available. Managers should also be trained to discuss mental health empathetically.

2. What if employees fear speaking up due to job security concerns?

Employers should create clear confidentiality policies, ensuring that seeking mental health support does not impact job security or career progression. Reinforce this message consistently.

3. How can companies support remote employees’ mental health?

HRs can organise virtual wellness programs, regular one-on-one check-ins, and flexible schedules to help remote employees maintain work-life balance and avoid isolation.

4. What are some cost-effective ways to promote mental health at work?

Not all initiatives require a big budget. Employers can:

  • Train managers in mental health awareness
  • Encourage peer support groups
  • Provide access to free mental health apps
  • Create a culture where taking breaks and mental health days are encouraged

5. How do I measure the effectiveness of mental health initiatives?

Use employee feedback surveys, retention rates, absenteeism data, and engagement scores to assess how mental health programs are impacting the workplace. Adjust strategies based on employee needs.

Also read: