FAQs

Q: What is the HR Portal and how can it benefit my organisation?
A: The HR Portal is a comprehensive platform designed to help employers monitor, engage, and support their employees. It includes features such as a Mood Tracker, Polls, Campaigns, Step Challenges, and Surveys to improve employee well-being and organisational culture.

Q: How can I access the Mood Tracker on the dashboard?
A: The Mood Tracker is available on the Dashboard section of the HR Portal. It provides insights into your employees' emotional well-being, including average mood over the last 7 days, participation levels, and more.

Q: Can I create customized polls for my employees?
A: Yes, the Poll Section allows you to create and launch custom polls to gather feedback and opinions from your employees on various topics.

Q: What types of campaigns can I create, and how do they work?
A: You can create campaigns that focus on social causes like helping adults with disabilities or restoring mangroves. Employees can participate in these campaigns, earn Choyscoins by completing activities, and donate their coins to the cause.

Technical Questions

Q: How can I track the participation in polls and surveys?
A: The Dashboard provides real-time insights into participation levels for both polls and surveys. You can monitor how many employees have responded and analyze the results to make informed decisions.

Q: Is it possible to create custom step challenges for different teams?
A: Yes, the Step Challenge feature allows you to create and manage custom challenges for different teams or departments. This promotes healthy competition and encourages physical activity within your organisation.

Q: What support is available if I encounter issues using the HR Portal?
A: If you face any technical issues or have questions about using the HR Portal, our support team is available to assist you. You can reach out via the support section on the portal or contact us directly through email or phone.